Support

Need help with WatchBox? We're here to assist.

Contact Support

If you are experiencing issues, have questions, or would like to suggest a feature, please contact:

Email: support@defidesign.watch

Please include:

Frequently Asked Questions

Is my watch collection data private?

Yes. Your data is stored locally on your device and, if enabled, synchronized through your personal iCloud account. The developer does not have access to your private data.

How do I enable or disable iCloud sync?

iCloud synchronization is managed through your device’s iCloud settings. Ensure iCloud Drive is enabled and that the App is toggled on under iCloud settings.

What happens if I delete the app?

If you delete the app, local data will be removed from your device. If iCloud sync was enabled, data may remain in your iCloud account unless removed from iCloud storage settings.

Can I export my collection?

If export functionality is available in your version of the App, it can be accessed within the app settings. If you need assistance, contact support.

How do I report a bug?

Please email support with detailed steps to reproduce the issue, your device type, and iOS version.

Feature Requests

We welcome feedback and ideas for improving the App. If there is a feature you would like to see added, please contact us via email at feedback@defidesign.watch.

Response Time

Support requests are typically answered within 1–3 business days.